Terms of service

This Billing Terms and Conditions document outlines the payment and billing practices for Lily California.

1. Accepted Payment Methods

At Lily California, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Visa, MasterCard, Maestro & American Express

  • Apple Pay, Google Pay, Shop Pay & Paypal

All payments are processed in the United States Dollars (USD).

2. Payment Processing

  • Payments must be completed at the time of purchase.

  • Orders will not be processed or shipped until full payment has been received.

  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Lily California are in Dollars (USD)

  • Prices are subject to change without notice.

  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Lily California uses SSL encryption and trusted payment gateways to ensure your transactions are secure.

  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.

  • Unauthorized chargebacks will be disputed.

  • If you experience any issues, please contact us first at info@lilycalifornia.com

6. Fraud Prevention

  • Lily California reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

  • Additional identity verification may be requested for high-value transactions.

7. Contact Information

Store Name: Lily California
Warehouse Address: Warehouse Address: 1771 Tomlinson Rd, Philadelphia, PA 19116, United States
Business Address: Spinakerhof 46, 1034 MN Amsterdam, Netherlands
Email: info@lilycalifornia.com
Phone: +18125563726
Contact form: Click here

Customer Service Hours

Business Days: Monday to Friday, 9:00 AM — 5:00 PM ET (Eastern Time, USA)